Help center

Get answers—then get back to the fun

Guides, tips, and the stuff people ask us most, so you spend less time stuck and more time in the room.

Browse & book tickets

Search by city, date, or category. Select your tier, choose quantity, and complete checkout in a few taps.

Use email, phone OTP, or Google. Your tickets live under My tickets whenever you need them.

Policies are set by each organizer. If something’s off, we’ll help you reach the right team.

Creators and venues can go live on Roaming Events—onboarding walks you through verification.

We reply within 24–48 hours. For urgent door issues, contact the event organizer on your ticket.

How do I get my tickets after purchase?▾

You’ll receive a confirmation by email, and your passes appear under My tickets in your account. Show the QR at entry.

Can I transfer or resell a ticket?▾

Transfer rules depend on the organizer. Check the event page and your order details—if allowed, you’ll see options there.

The event was cancelled. What now?▾

Refunds follow the organizer’s policy. We coordinate with them on cancellations and will communicate next steps to ticket holders.

Who sets ticket prices and fees?▾

Organizers set the base price. The checkout page shows any platform or processing fees before you pay—no surprises at the last step.